Site and Services are for U.S. residents only.
We are always available to help you.
Ascensia Diabetes Care offers comprehensive Customer Support for both Consumer and Health Care Professionals.
Customer Support for Blood Glucose Monitoring (BGM) System:
Email Support - Contact Us at support@ContourNext.com
Online Chat available from 8:00 AM -10:00 PM EDT
Customer Service - 1-844-736-8100 available from 8:00 AM -12:00 AM EDT Monday to Sunday
Eversense® Continuous Glucose Monitoring (CGM) System
Email Support - Contact Us at firstname.lastname@example.org
Customer Service - 1-844-736-7348 (844-SENSE4U) available from 8:00 AM -12:00 AM EDT Monday to Sunday
You can play an important public health role by providing feedback on any adverse reactions or other product
issues you’ve encountered with Ascensia Diabetes products.
To report an adverse event or to voluntarily report an error or issue with a Ascensia Diabetes product please
call one of our customer service representatives at 1-800-348-8100 or contact the FDA/Medwatch at this link: