SMART TRANSMITTER

Find out how the Eversense E3 Smart Transmitter is designed to work the way you need and to be worn the way you want.

GET TO KNOW YOUR SMART TRANSMITTER

Eversense E3 is the only CGM with a removable smart transmitter that provides on-body vibe alerts. This gives you the freedom to take the transmitter on and off* when you need a break.

You can remove the smart transmitter from the upper arm at any time, except during calibration. Remember that no glucose data are collected when the smart transmitter is not communicating with the sensor.

When the smart transmitter and mobile device are not within range of each other, any data gathered by the smart transmitter is stored and sent to the app when the mobile device and smart transmitter are back within range.

Adhesive patches are provided in both white and clear material. The white adhesives are perforated, allowing for moisture to be wicked away. The clear adhesives allow for use on occasions when you may want more discretion.

When you place the smart transmitter back on the sensor site, it can take up to 10 minutes for the sensor communication to re-start and for glucose readings to appear in the app.

If you plan to undergo an MRI procedure, the sensor can stay in place under the skin, but the smart transmitter must be removed and left outside the room. Certain conditions must be met for the MRI testing. For MRI Safety Information, please visit global.eversensediabetes.com/safety-info/.

You can submerge the smart transmitter in water that’s up to 1 meter (3.2 feet) deep for a maximum of 30 minutes. You can take showers and swim without extra protection.

* There is no glucose data generated when the transmitter is removed.

Helpful Tips

01

TROUBLESHOOTING CONNECTION ISSUES WITH THE SMART TRANSMITTER

In the Troubleshooting, Connection with Smart Transmitter subsection of your Eversense E3 User Guide, you will find a list of Frequently Asked Questions (FAQs) on pairing and connecting your smart transmitter to your mobile device. If your connection issues do not resolve after following these instructions, please call Customer Service at 1-844-736-7348 (844-SENSE4U).

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02

REMINDER: ALWAYS USE PLACEMENT GUIDE TO CHECK THE CONNECTION

To get a Good or Excellent signal in the Placement Guide, try slightly rotating the smart transmitter over the sensor. Wait about 1 second for the Placement Guide to refresh between each adjustment. If helpful, tap Show More Detail to display a numerical value of signal strength.

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03

BEING SMART ABOUT USING YOUR SMART TRANSMITTER

To ensure you receive continuous glucose readings and other information, wear your smart transmitter all the time, except when charging it. You can remove it anytime you want, but if you remove it during a calibration, you will be prompted to calibrate again. If you do not wear your smart transmitter for longer than 24 hours while in the 2 Daily Calibrations Phase or longer than 40 hours while in the 1 Daily Calibration Phase, you will force the system to re-enter the Initialization Phase.

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E3 Community

Everyone has their own Eversense story

Connect with us on social media and use #EversenseVibeTribe to join the Eversense community and share your E3 experience!

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