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FAQs
This program is offered through your commercial insurance plan. Eligibility may vary depending on your plan. Members eligible to order should have received a promo code from their insurance plan provider.
On materials provided by your insurance plan or by contacting your insurance plan’s customer service department.
Depending on your insurance plan, you may be eligible to receive one of the following meters:
- CONTOUR® PLUS BLUE
- CONTOUR® NEXT GEN
- CONTOUR® NEXT EZ
The promo code is typically a 5-6 character code (e.g., XXX-XXX). Please be sure to include the dash (-) if applicable.
If your promo code is entered correctly and still not working, please contact your insurance plan provider to confirm or obtain a valid code.
Yes. You will receive an order confirmation email after submitting your request.
Please check your spam or junk folder for the confirmation email. If you still do not see your confirmation, you may contact customer support for assistance at support@contournext.com or 1-800-348-8100.
Your order will be delivered within 5-7 business days after it has been processed.
If your order has not arrived within this timeframe, please contact Customer Service at 1-800-348-8100.
Orders should be placed by the individual who will be using the meter or by a caregiver on their behalf. Accurate contact and shipping information is required.
Eligible members may order one meter per plan per year.
